FAQ
Answers for questions on topics ranging from the basics of Ethereum to the features of our platform frequently asked by our users.
Sent Tokens to a Wallet that does not support ERC-20 Tokens
If you accidentally sent ERC-20 tokens to your wallet address that does not support ERC-20 tokens, this article may help you in the retrieval.
What is an Ethereum Address?
There are two types of address in Ethereum: Externally Owned Address (EOAs) and Contract Address.
What is a Transaction Hash (Txn hash)?
A transaction hash (Txn Hash), or also known as a transaction ID, is given whenever a transaction is initiated on the Ethereum Blockchain.
How to transfer and withdraw from Etherscan?
Etherscan is a block explorer for the Ethereum blockchain and can only provide and display information on transactions that occur within the network.
What are the Reasons for Failed Transactions?
When a transaction fails, the funds remain minus the gas fees. There are different scenarios in why a transaction fails in the first place.
Transaction Dropped & Replaced?
A transaction that is previously broadcasted on the network (but yet to be included in a block) can get dropped from the connected nodes.
ERC-20 Token Transfer Might Have Failed?
There are times when an ERC-20 token transfer might have failed and this article lists some of the common reasons.
What is an ERC-20 token ?
ERC-20 tokens are tokens that follow a set of standards defined for smart contracts on Ethereum.
What is a Pending Transaction? ⌛
If your transaction shows Pending, your transaction is pending to be mined, please be patient.